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A Structured Methodology and a Proposed Toolset for Reorganizing the Customer Service Process

dc.contributor.authorPanayiotou, N.A.
dc.contributor.authorGayialis, S.P.
dc.contributor.authorPonis, S.T.
dc.date.accessioned2023-11-24T10:16:27Z
dc.date.available2023-11-24T10:16:27Z
dc.date.issued2004
dc.identifier.urihttps://ruep.ue.poznan.pl/handle/item/3398
dc.languageen
dc.publisherWydawnictwo Akademii Ekonomicznej w Poznaniu
dc.relation.bookBIS 2004 Proceedings of 7" International Conference on Business Information Systems Poznan, Poland, 21-23 April 2004
dc.relation.booklinkhttps://ruep.ue.poznan.pl/handle/item/3307
dc.relation.pages162-176
dc.rightsOther
dc.titleA Structured Methodology and a Proposed Toolset for Reorganizing the Customer Service Process
dc.typeMonographChapterConference
dspace.entity.typePublication